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# How and When Should You Delete Your Player Data

![](https://storage.crisp.chat/users/helpdesk/website/badc3198b9e3e000/e06d5155-36d7-46d8-998e-cc409b_1fy5iyb.png)

This article will show you how to properly delete your player data.  
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# 🌲 What Are the Player Data 🌲

The player data folder contains a folder with the details of each player, like the inventory he has and the level.

|| NOTE: If you delete a player's' playerdata' folder, just his inventory and his level will be reset.

||| You can use console commands to add a player's level and inventory after you deleted his player data. Here is our guide explaining Vanilla commands.  
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### When should I delete the player data:

* Usually, the ticking entity error can be solved by deleting all player data, which is what generally breaks first and causes this ticking problem.

||| [Here](https://help.ggservers.com/en-us/article/ticking-entity-what-is-and-how-to-avoid-it-1yjzxl7/) is our guide explaining the ticking entity error.

* The playerdata contains mostly all player information, removing this will essentially make the player join as a new player, but it should fix the issue if the error is not too severe.

* Also, if a player was able to join your server in the past but suddenly he can not join anymore, a possible solution for this fix is to delete his player data which will make him join as a new player  
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# 🔬 How to Delete Your Player Data 🔬

To delete your player data, please do the following:

1. Log into your control panel [here](https://mc.ggservers.com/).  
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2. Go to your server and look at the world option, remember the name it has, then stop your server.

![](https://storage.crisp.chat/users/helpdesk/website/3f0dd8d5ec0e8200/bf7b0021-849d-49b0-a5f6-748199_1wsh44q.png)

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3. Go to your main Multicraft page and click on `Files`, `FTP File Access`.

![](https://storage.crisp.chat/users/helpdesk/website/6d4fb56f3641f00/c8467433-9cf2-4bef-8217-f11724_z17o6o.png)

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4. In here go to the folder that is named like the option in `STEP 2`.

![](https://storage.crisp.chat/users/helpdesk/website/c63b68464566f000/834fbbf0-d48f-476e-9288-9c3067_9brapd.png)

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5. Go to the `playerdata` folder.

![](https://storage.crisp.chat/users/helpdesk/website/3c2faf1fe497ce00/db20635a-3657-4123-81a4-a630a7_1xyx2zl.png)

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6. Use our lookup tool to find the UUID of the player, it will be a long string of letters and numbers.

||| [Here](https://help.ggservers.com/en-us/article/how-to-find-a-players-uuid-kagxmm/) is our guide for finding a player UUID, please take a look.  
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7. Delete the file that has the name of the UUID. If there are other files with the player name, removing them is generally not needed.  
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8. Start your server.

You just deleted a specific player's `playerdata` folder.  
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| If you have any issues deleting your player data, we please you to contact us on live chat or via the [ticket system](https://help.ggservers.com/en-us/article/how-to-open-a-support-ticket-qjzuyd/).  
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# ❕ Useful Links ❕

- [Improve Your Server Performance](https://help.ggservers.com/en-us/article/improve-your-server-performance-e73vt3/)  
- [How To: Use The Minecraft Whitelist](https://help.ggservers.com/en-us/article/how-to-use-the-minecraft-whitelist-1nw0h6e/)  
- [Implement a custom resource pack/texture pack in your server](https://help.ggservers.com/en-us/article/implement-a-custom-resource-packtexture-pack-in-your-server-gx8viz/)