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# How and When Should You Delete Your Player Data

![](https://storage.crisp.chat/users/helpdesk/website/ba33bb39ceb6d800/banner10_1mgbruh.png)

This article will show you how to properly delete your player data.

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# 🌲 What Are the Player Data 🌲

The player data folder contains a folder with the details of each player, like the inventory he has and the level.

|| NOTE: If you delete a player's' playerdata' folder, just his inventory and his level will be reset.

||| You can use console commands to add a player's level and inventory after you deleted his player data. Here is our guide explaining Vanilla commands.

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### When should I delete the player data:

* Usually, the ticking entity error can be solved by deleting all player data, which is what generally breaks first and causes this ticking problem. 

||| [Here](https://help.ggservers.com/en-us/article/ticking-entity-what-is-and-how-to-avoid-it-1yjzxl7/) is our guide explaining the ticking entity error.

* The playerdata contains mostly all player information, removing this will essentially make the player join as a new player, but it should fix the issue if the error is not too severe.

* Also, if a player was able to join your server in the past but suddenly he can not join anymore, a possible solution for this fix is to delete his player data which will make him join as a new player

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# 🔬 How to Delete Your Player Data 🔬

To delete your player data, please do the following:

1. Log into your control panel [here](https://mc.ggservers.com/).

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2. Go to your server and look at the world option, remember the name it has, then stop your server.

![](https://storage.crisp.chat/users/helpdesk/website/ba33bb39ceb6d800/2_1n3k7ko.png)

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3. Go to your main Multicraft page and click on `Files`, `FTP File Access`.

![](https://storage.crisp.chat/users/helpdesk/website/ba33bb39ceb6d800/6hr4e7f_ux5rlb.png)

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4. In here go to the folder that is named like the option in `STEP 2`.

![](https://storage.crisp.chat/users/helpdesk/website/ba33bb39ceb6d800/3_8i4gqy.png)

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5. Go to the `playerdata` folder.

![](https://storage.crisp.chat/users/helpdesk/website/ba33bb39ceb6d800/4_dqvi3c.png)

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6. Use our lookup tool to find the UUID of the player, it will be a long string of letters and numbers. 

||| [Here](https://help.ggservers.com/en-us/article/how-to-find-a-players-uuid-kagxmm/) is our guide for finding a player UUID, please take a look.

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7. Delete the file that has the name of the UUID. If there are other files with the player name, removing them is generally not needed.

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8. Start your server.

You just deleted a specific player's `playerdata` folder.

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| If you have any issues deleting your player data, we please you to contact us on live chat or via the [ticket system](https://help.ggservers.com/en-us/article/how-to-open-a-support-ticket-qjzuyd/).

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# ❕ Useful Links ❕

- [Improve Your Server Performance](https://help.ggservers.com/en-us/article/improve-your-server-performance-e73vt3/)
- [How To: Use The Minecraft Whitelist](https://help.ggservers.com/en-us/article/how-to-use-the-minecraft-whitelist-1nw0h6e/)
- [Implement a custom resource pack/texture pack in your server](https://help.ggservers.com/en-us/article/implement-a-custom-resource-packtexture-pack-in-your-server-gx8viz/)