> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.ggservers.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Cancel Your Service

![](https://storage.crisp.chat/users/helpdesk/website/ba33bb39ceb6d800/banner10_1mgbruh.png)

We’re sorry to see you leave! If there is anything we can do to change your mind, please let us know on live chat or via the [ticket system](https://help.ggservers.com/en-us/article/how-to-open-a-support-ticket-qjzuyd/)!

||| Please note that we recommend you to backup all important files before requesting the cancellation of your server as we can not provide files back for canceled/ terminated servers. They are deleted when the service is canceled/ terminated.

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# ❌ How to Cancel Your Service ❌

If you wish to cancel your service, please follow these instructions:

1.  [Login into your GGServers account](https://ggservers.com/billing/login.php)

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2.  Click `Services` on the menu. Then click `My Services`.

![](https://storage.crisp.chat/users/helpdesk/website/ba33bb39ceb6d800/1_13omz4x.png)

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3.  Click on the service that you wish to cancel.

![](https://storage.crisp.chat/users/helpdesk/website/ba33bb39ceb6d800/2_2jfm2m.png)

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4.  Click `Request Cancellation`.

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5.  Select `Immediate` or `End of Billing Cycle`.

||| **WARNING!**  If you have a subscription on PayPal, please make sure that you cancel it by logging into your PayPal account. Please refer to our article on how to [Cancel Your PayPal Subscription](https://help.ggservers.com/en-us/article/cancel-your-paypal-subscription-nocjy5/?1564453443090).  
    
Please know that if you choose `Immediate`, your service will be canceled immediately and you cannot undo this.

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| If you have any billing-related issues please contact us on live chat or via the [ticket system](https://help.ggservers.com/en-us/article/how-to-open-a-support-ticket-qjzuyd/).

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# ❕ Useful Links ❕

- [How to Cancel Your PayPal Subscription](https://help.ggservers.com/en-us/article/how-to-cancel-your-paypal-subscription-nocjy5/)
- [How to Upgrade Your Service](https://help.ggservers.com/en-us/article/how-to-upgrade-your-service-1yowxis/)
- [The Difference Between Standard & Premium](https://help.ggservers.com/en-us/article/the-difference-between-standard-premium-104nqdh/)