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# How to fix cPanel - Can send emails but not receive

![](https://storage.crisp.chat/users/helpdesk/website/ba33bb39ceb6d800/banner10_1mgbruh.png)

Are you able to send emails using your cPanel account? But you're unable to receive?
This guide should help you on how to fix this!

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1. Login on your cPanel at [https://web.ggservers.com:2083](https://web.ggservers.com:2083) using the credentials we've sent you shortly after the purchasing process.
2. Scroll down to " Email " and click on " Email Routing ".

![](https://storage.crisp.chat/users/helpdesk/website/ba33bb39ceb6d800/emailrounting1_t13wlj.png)

3. Select your wished domain you'd like to change the email routing settings, set to " **Local Mail Exchanger** " and click on the " Change " button.
-> By doing that:
> > " The server will always accept mail for this domain. The system will deliver mail to the local mailbox. " 

![](https://storage.crisp.chat/users/helpdesk/website/ba33bb39ceb6d800/emailrounting2_1p7rdxs.png)

4. Done! That's it!

Your emails created on cPanel should now be able to receive emails from google, hotmail and etc.

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| Should you need further help, please, feel free to [open a ticket](https://ggservers.com/billing/submitticket.php) in your Client Area!