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# How to fix cPanel - Can send emails but not receive

![](https://storage.crisp.chat/users/helpdesk/website/a2029c18147a0800/87361135-a867-47f2-83e4-4b819a_sppxt.png)

Are you able to send emails using your cPanel account? But you're unable to receive?  
This guide should help you on how to fix this!  
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1. Login on your cPanel at [https://web.ggservers.com:2083](https://web.ggservers.com:2083) using the credentials we've sent you shortly after the purchasing process.  
2. Scroll down to " Email " and click on " Email Routing ".

![](https://storage.crisp.chat/users/helpdesk/website/154befca7c6bdf00/6b8901e7-779f-42cc-9412-56f809_1ukxaav.png)

3. Select your wished domain you'd like to change the email routing settings, set to " **Local Mail Exchanger** " and click on the " Change " button.  
-> By doing that:  
> > " The server will always accept mail for this domain. The system will deliver mail to the local mailbox. "

![](https://storage.crisp.chat/users/helpdesk/website/cb583f0bcf78f800/e4d6686b-08ec-4b70-9e9d-05503a_id8mml.png)

4. Done! That's it!

Your emails created on cPanel should now be able to receive emails from google, hotmail and etc.  
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| Should you need further help, please, feel free to [open a ticket](https://ggservers.com/billing/submitticket.php) in your Client Area!