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# How to fix cPanel - Can send emails but not receive

![](https://storage.crisp.chat/users/helpdesk/website/b3addc13b73ea000/378cab9e-171f-40fc-8cb3-19638d_1o7636p.png)

Are you able to send emails using your cPanel account? But you're unable to receive?  
This guide should help you on how to fix this!  
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1. Login on your cPanel at [https://web.ggservers.com:2083](https://web.ggservers.com:2083) using the credentials we've sent you shortly after the purchasing process.  
2. Scroll down to " Email " and click on " Email Routing ".

![](https://storage.crisp.chat/users/helpdesk/website/28a875ec14321800/18f97032-fa48-4248-b589-9e6145_20y0b3.png)

3. Select your wished domain you'd like to change the email routing settings, set to " **Local Mail Exchanger** " and click on the " Change " button.  
-> By doing that:  
> > " The server will always accept mail for this domain. The system will deliver mail to the local mailbox. "

![](https://storage.crisp.chat/users/helpdesk/website/48253e38f9a8dc00/5986d00c-ffb1-4389-be15-d4c964_84ns1v.png)

4. Done! That's it!

Your emails created on cPanel should now be able to receive emails from google, hotmail and etc.  
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| Should you need further help, please, feel free to [open a ticket](https://ggservers.com/billing/submitticket.php) in your Client Area!