Question 1

How to Upgrade or Downgrade Your Service

Accepted Answer

This article will show you how to properly upgrade or downgrade your server.

If you bought a server to test plugins, to build, or to start a small server and you are in need of a little or a lot more speed and potential for your server, then upgrading is the smart move.

| _ ** We have a video explaining how to upgrade your server which contains all info and steps explained in a more easy to understand and pleasing manner, so take a look! ** _

${youtube}How To Upgrade or Downgrade Your Server

🔌 Upgrade/ Downgrade the RAM 🔌

GGServers provides an affordable upgrade in the amount of RAM (Random Access Memory) your server has access to. To put it simply RAM is what your server runs on. All the information needed to run a server is loaded onto the RAM and the more there is, the more your server will be able to handle without producing Lag. So the RAM is the processing memory, not the storage one.

|| ⚠ NOTE ⚠: We suggest you read our guide regarding RAM and what is it for a better understanding. This guide also tells the recommended amount of players, mods, and plugin for each of our plans.

||| Please note that you can always upgrade your service any time you want, payi

Question 2

How to Reset Your Multicraft Password

Accepted Answer

If you ever forget or lose your password for the Multicraft Control Panel, or you just want to change it, you can do so very easily within the Client Area on the GGServers website yourself, without having to contact support.

||| Please note that here, at GGServers, you have two different accounts, one for managing the billing side, meaning the Billing account, and one for managing your server, the Multicraft account. To reset your Multicraft password you need to have access to your billing account as from there you will change the password.

🔒 Reset Your Multicraft Password 🔒

In order to change your Multicraft password please do the following:

Login in your Billing Area here.

Select your Currently Service.

Click on Change Password.

Type your wished password, confirm it, and click to save it.

You have successfully updat

Question 3

How to Install Mods on Your Server

Accepted Answer

We know that adding Mods to your Minecraft server can make your game much more interactive and fun. Note that usually mods are adding new content to the game, so the possibilities are great when using mods.

This article will help you to properly install mods on your server.

⚠ Important Notes ⚠

||| If you install mods on your server, any player that wants to join your server will have to install the mods into his client as well. This is how mods are working. We have a guide here for setting up mods in your client. || Please note that modded servers require usually more RAM than normal servers, so please verify that your server has enough RAM for the number of mods you wanna run. Here is our guide telling the number of mods each of our plans can keep.

If you wish to install mods in your server, your server needs firstly to be running on Forge (So for this, we'll need to do a clean installation in your server).
Also, please note that we provide one-click setups our Multicraft panel for versions of Forge between 1.7.10 and 1.16.5! This saves you from doing a cus

Question 4

Connection Timed Out - An Existing Connection Was Forcibly Closed by the Remote Host.

Accepted Answer

This article will give some steps to help solve a Timed out error when you try joining your server.

❓ What Is This Error ❓

You may receive this error when you try to join your server.

The error messages look like this in your Multicraft console:

19.04 01:28:40 [Server] Server thread/INFO <username> joined the game
19.04 01:28:40 [Multicraft] <username> ran command Message of the Day
19.04 01:29:12 [Disconnect] User <username> has disconnected, reason: Timed out
19.04 01:29:12 [Server] Server thread/INFO <username> left the game.

What does the player see when he tries joining:

Connection Lost
Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host


Connection Lost: Disconnected

📝 Reasons & How to Solve 📝

Here are the most common problems and solutions for this issue:

💠 A user is far away from where the Minecraft server is hosted. This causes their router to time out the connection and disconnects the user. It is commonly associated with ASUS brand routers and their default settings.

💠 Have the user disable NAT acceleration in their router settings. This setting can typically be found in LAN > Switch Control.

_💠 It may also be caused by your Firewall. _

** To solve you mus

Question 5

How to Change Your Server Type and Version

Accepted Answer

This article will show you how to change your server version and type unless you're switching to a modpack (see here).

What Is The Server Type?

The Server Type section from your main Multicraft page represents the jar file that the server will load when it will be started.

All jar files of the server can be found in the jar folder, from the root directory of the server.

||| If you want to use a custom jar file, see our guide here. ||| If you want to upgrade your server version and keep your world, please be aware you must update it one version at a time otherwise your world may be corrupted!

⚠ Important Notes ⚠

||| We recommend that you do a backup before any server type change. We have a guide showing how to do that here.

||| Please note that it is not recommended to change to older versions without generating a new world, otherwise the server will crash.

||| If you change from Vanilla to Spigot or PaperSpigot, it is recommended to keep the same Minecraft version.

||| If you are cha

Question 6

How to Install Plugins on Your Server

Accepted Answer

${youtube}Upload a Plugin to Your Server

Customization is one of the best things about Minecraft, there are lots of gamemodes and minigames to play, it’s just full of fun! How is this possible? Plugins! We’ll show you how to add plugins to your new server!

|| Here you can find our guide for recommended Bukkit/ Spigot/ Paper plugin.

🌲 Introduction 🌲

❗❗❗ NOTE ❗❗❗

||| First, you have to be sure that your server is running on Spigot, CraftBukkit or PaperSpigot! Remember that single vanilla can't run plugins.

To change the server type just log in in your server's control panel that at Multicraft.

Your Multicraft Credentials were emailed you shortly after purchase, so search for an email titled "Your Minecraft Server Details".

|| You can also read our Change your server version article that will help you on switching your server type as well.

🔩 Installing Plugins (Using plugin list) 🔩

The easiest way to install plugins on your server is using the Plugin List.

Please close your server
Go to Files - Plugin List
Select the plugin you want
Click on Install
Start your server

🔌 Installing Plugins (Using external websites) 🔌

You can also downl

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