Question 1

How to Upgrade Your Service

Accepted Answer

This article will show you how to properly upgrade your server.

If you bought a server to test plugins, to build, or to start a small server and you are in need of a little or a lot more speed and potential for your server, then upgrading is the smart move.

| _ ** We have a video explaining how to upgrade your server which contains all info and steps explained in a more easy to understand and pleasing manner, so take a look! ** _

${youtube}How To Upgrade or Downgrade Your Server

🔌 Upgrade/ Downgrade the RAM 🔌

GGServers provides an affordable upgrade in the amount of RAM (Random Access Memory) your server has access to. To put it simply RAM is what your server runs on. All the information needed to run a server is loaded onto the RAM and the more there is, the more your server will be able to handle without producing Lag. So the RAM is the processing memory, not the storage one.

|| ⚠ NOTE ⚠: We suggest you read our guide regarding RAM and what is it for a better understanding. This guide also tells the recommended amount of players, mods, and plugin for each of our plans.

||| Please note that you can always upgrade your service any time you want, paying only the difference and not the full price all over again. Without any additional fees or taxes, upgrades take effect instantly. The same goes for downgrade, so when you downgrade, the extra sum will

Question 2

Connection Timed Out - An existing connection was forcibly closed by the remote host.

Accepted Answer

This article will give some steps to help solve a "Timed out" error.

The error messages look like this:

Console Log

19.04 01:28:40 [Server] Server thread/INFO <username> joined the game
19.04 01:28:40 [Multicraft] <username> ran command Message of the Day
19.04 01:29:12 [Disconnect] User <username> has disconnected, reason: Timed out
19.04 01:29:12 [Server] Server thread/INFO <username> left the game.

What the Player Sees When They Try to Connect

Connection Lost
Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host


Connection Lost: Disconnected

What causes the error and how to fix it

Here are the most common problems and solutions for this issue:

A user is far away from where the Minecraft server is hosted. This causes their router to time out the connection and disconnect the user. It is commonly associated with ASUS brand routers and their default settings.
Have the user disable NAT acceleration in their router settings. This setting can typically be found in LAN > Switch Control.
It may also be caused by your Firewall. You must be an administrator on your computer:

Go to Search
Type Windows Firewall
Click on "Allow an app through Windows firewall".
Click on Change Settings.
Find "Java(TM) Platform SE Binary" If it shows more then one option, make the following changes on both: "On Checkboxes" mark the option Private for all processes.
Click on OK
Resta

Question 3

How to Install Mods on Your Server

Accepted Answer

We know that adding Mods to your Minecraft server can make playing with friends much more interactive and fun. With so many additional features we can find and countless types of Mods that exist make us take into account how a Minecraft Mod can fit into what we are looking for.

This article will help you with how you can install mods on your server.

|| NOTE: If you wish to install mods in your server, your server needs firstly to be running on Forge (So for this, we'll need to do a clean installation in your server).

🔌 Forge Installation 🔌

You can perform a clean installation by going to your Multicraft Panel. There you need to:

Stop your server.

Click on Files and select Setup.

Select the Forge template you want to use, tick the box for Delete All Server Files and type your Multicraft password, then click on Apply.

||| ATTENTION - This will delete all server files including backups. Make sure to use Filezilla to download your files before proceeding. Here is our guide for using Filezilla.

Go back, start your server and wait for the Template you selected to be installed. You will be able to see the progress logs in the Multicraft console.

||| Ma

Question 4

Changing your server version and type

Accepted Answer

This article will help you on how you can change your Server version and/or Server type.

First, head over to the GGServers Multicraft Control Panel.

Stop your server.

When the server is stopped, click on the list next to “Server Type” and choose the version you want to use.

✔ Once it is changed you need just to click on "Save" and Start your Server!

Notes:

You can switch to Spigot, CraftBukkit, PaperSpigot, Vanilla and etc.
If you wish to select a modpack, is necessary to do a Clean Installation. You can find how to do a Clean installation in our article " How to make a Clean Installation "
You can also use your own custom jar file.! -> If you wish to use your own custom jar file, please follow our How To: Upload and use a Custom Jar File article.

You can check our YouTube video as well:

${youtube}Custom Jar File

If you are updating your server, make sure to Create a Backup everything and then update the plugins to the latest version.

- Updating a server may bring compatibility issues! - *

And that's it!

| Feel free to open a ticket in your Client Area if you need any fu

Question 5

How To: Install Plugins on Your Server

Accepted Answer

${youtube}Upload a Plugin to Your Server

Customization is one of the best things about Minecraft, there are lots of gamemodes and minigames to play, it’s just full of fun! How is this possible? Plugins! We’ll show you how to add plugins to your new server!

|| Here you can find our guide for recommended Bukkit/ Spigot/ Paper plugin.

🌲 Introduction 🌲

❗❗❗ NOTE ❗❗❗

||| First, you have to be sure that your server is running on Spigot, CraftBukkit or PaperSpigot! Remember that single vanilla can't run plugins.

To change the server type just log in in your server's control panel that at Multicraft.

Your Multicraft Credentials were emailed you shortly after purchase, so search for an email titled "Your Minecraft Server Details".

|| You can also read our Change your server version article that will help you on switching your server type as well.

🔩 Installing Plugins (Using plugin list) 🔩

The easiest way to install plugins on your server is using the Plugin List.

Please close your server
Go to Files - Plugin List
Select the plugin you want
Click on Install
Start your server

🔌 Installing Plugins (Using external websites) 🔌

You can also download plugins from some websites such Bukkit or [Spigo

Question 6

Reset your Multicraft Password

Accepted Answer

Change Your Multicraft Password

If you ever forget or lose your password for the Multicraft Control Panel, or you just want to change it, you can do so very easily within the Client Area on the GGServers website yourself, without having to contact support. Here’s what to do:

Reset your Multicraft Password:

Login in your Billing Area at https://ggservers.com
Select your Currently Service.

Click on "Change Password".

Type your wished password, confirm it and click to save it.

Done!

You have successfully updated your Multicraft password. Now you can go Multicraft and log in with your new password.

| Feel free to open a ticket in your Client Area if you need assistance.

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