Question 1

Upgrade your Service

Accepted Answer

If you bought a server to test plugins, to build, or to start a small server and you are in need of a little or a lot more speed and potential for your server, then upgrading is the smart move.

GGServers provides an affordable upgrade in the amount of RAM (Random Access Memory) your server has access to. To put it simply RAM is what your server runs on. All the information needed to run a server is loaded onto the RAM and the more there is, the more your server will be able to handle without producing Lag.

|| Want to Upgrade Your CPU Power? Switch from our Standard plans to our Premium plans. Submit a support ticket to do this. How to upgrade your server:

Login to your billing account at http://ggservers.com/billing.
Once you have logged in, you should be taken to your Account Overview page.
Click on SERVICES, then click on MY SERVICES.
You will be taken to the My Products & Services page.
Click on the service you wish to upgrade, then click on “Upgrade”

    You will be taken to a list of plans to choose from.

Click on the button that says “Choose Product”next to the plan you wish to upgrade to. The one you currently are running on is indicated at the top of the page.
Complete the transaction just as you did when you originally bought the server.

Note:

You should receive a confirmation number

Question 2

Connection Timed Out - An existing connection was forcibly closed by the remote host.

Accepted Answer

This article will give some steps to help solve a "Timed out" error.

The error messages look like this:

Console Log

Q: How To: Install Plugins on Your Server

${youtube} Upload a Plugin to Your Server Customization is one of the best things about Minecraft, there are lots of gamemodes and minigames to play, it’s just full of fun! How is this possible? Plugins! We’ll show you how to add plugins to your new server! Introduction First, you have to be sure that your server is running on Spigot, CraftBukkit or PaperSpigot! Remember that single vanilla can't run plugins. To change the server type just log in in your server's control panel that at Multicraft . Your Multicraft Credentials were emailed you shortly after purchase, so search for an email titled "Your Minecraft Server Details". You can also read our Change your server version article that will help you on switching your server type as well. Installing Plugins (Using external websites) You can also download plugins from some websites such Bukkit or Spigot and then upload the plugins using your FTP File Access to your server's /plugins directory. 💭 If you don't know what is FTP File Access or how to use it, please read our How to: Access Your Minecraft Server Files Via FTP article. So let's install them! 🙂 So this section will help you on how you can install plugins. You just need to: Log in

19.04 01:28:40 [Server] Server thread/INFO  joined the game
19.04 01:28:40 [Multicraft]  ran command Message of the Day
19.04 01:29:12 [Disconnect] User  has disconnected, reason: Timed out
19.04 01:29:12 [Server] Server thread/INFO  left the game.

What the Player Sees When They Try to Connect

Connection Lost
Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host


Connection Lost: Disconnected

What causes the error and how to fix it

Here are the most common problems and solutions for this issue:

A user is far away from where the Minecraft server is hosted. This causes their router to time out the connection and disconnect the user. It is commonly associated with ASUS brand routers and their default settings.
Have the user disable NAT acceleration in their router settings. This setting can typically be found in LAN > Switch Control.
It may also be caused by your Firewall. You must be an administrator on your computer:

Go to Search
Type Windows Firewall
Click on "Allow an app through Windows firewall".
Click on Change Settings.
Find "Java(TM) Platform SE Binary" If it shows more then one option, make the following changes on both: "On Checkboxes" mark the option Private for all processes.
Click on OK
Resta

Question 3

How To: Install Plugins on Your Server

Accepted Answer

${youtube}Upload a Plugin to Your Server

Customization is one of the best things about Minecraft, there are lots of gamemodes and minigames to play, it’s just full of fun! How is this possible? Plugins! We’ll show you how to add plugins to your new server!

Introduction

First, you have to be sure that your server is running on Spigot, CraftBukkit or PaperSpigot! Remember that single vanilla can't run plugins.

To change the server type just log in in your server's control panel that at Multicraft.

Your Multicraft Credentials were emailed you shortly after purchase, so search for an email titled "Your Minecraft Server Details".

You can also read our Change your server version article that will help you on switching your server type as well.

Installing Plugins (Using external websites)

You can also download plugins from some websites such Bukkit or Spigot and then upload the plugins using your FTP File Access to your server's /plugins directory.

💭 If you don't know what is FTP File Access or how to use it, please read our How to: Access Your Minecraft Server Files Via FTP article.

So let's install them! 🙂 So this section will help you on how you can install plugins. You just need to:

Log in

Question 4

How to install Mods on your server

Accepted Answer

We know that adding Mods to your Minecraft server can make playing with friends much more interactive and fun. With so many additional features we can find and countless types of Mods that exist make us take into account how a Minecraft Mod can fit into what we are looking for. This article will help you on how you can install mods in your server.

If you wish to install mods in your server, your server needs firstly to be running on Forge. (So for this, we'll need to do a clean installation in your server)

🔌 Forge Installation 🔌

You can perform a clean installation by going to your Multicraft Panel. There you need to:

Stop your server.
Click on "Files" and select "Setup".
Select the Forge template you want to use.
Tick the box for "Delete All Server Files"
Go back and start your server up!

NOTE: Make sure not to tick the second box when doing the setup. (Run setup on every server start) This will delete all your server files every time the server starts up.

✔️ Once the server is running on Forge, we can start the installation process.

🔩 Installing Mods 🔩

We can install Mods by uploading them using your FTP File Access to your server's /mods direcotry.

|| ❓ Don't know what is FTP File Access or how to use it? So don't forget to read our article regarding it here: How to: Access Your Minecraft Server Files Via FTP.

So tha

Question 5

Changing your server version and type

Accepted Answer

This article will help you on how you can change your Server version and/or Server type.

Firstly, head over to the GGServers Multicraft Control Panel.

Stop your server.

When the server is stopped, click on the list next to “Server Type” and choose the version you want to use.

✔ Once is changed you need just to click on "Save" and Start your Server!

Notes:

You can switch to Spigot, CraftBukkit, PaperSpigot, Vanilla and etc.
If you wish to select a modpack, is necessary to do a Clean Installation. You can find how to do a Clean installation in our article " How to make a Clean Installation "
You can also use your own custom jar file.! -> If you wish to use your own custom jar file, please follow our How To: Upload and use a Custom Jar File article.

You can check our YouTube video as well:

${youtube}Custom Jar File

If you are updating your server, make sure to Create a Backup everything and then update the plugins to the latest version.

- Updating a server may bring compatibility issues! - *

And that's it!

| Feel free to open a ticket in your Client Area if you need any fur

Question 6

How to: OP Yourself on Your Minecraft Server

Accepted Answer

Log into your Multicraft Control Panel.
Make sure you’re on your servers page. On the left hand side of your Control Panel click ‘Console’.
In the text box above the console, type: ‘op ’. (*)
Either click the ‘Send’ button located to the right of the text box, or press the ‘Enter’ key on your keyboard.

| Example Usage: ‘op ggservers’

Should you make changes to who has OP permissions on your server, please use the /deop command. This command can be executed by any OP player in game and it can also be executed via the console.

| Feel free to open a ticket in your client area if you need any assistance.

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