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Articles pertaining to your client account or billing.
Upgrade your Service
If you bought a server to test plugins, to build, or to start a small server and you are in need of a little or a lot more speed and potential for your server, then upgrading is the smart move. GGServers provides an affordable upgrade in the amount of RAM (Random Access Memory) your server has access to. To put it simply RAM is what your server runs on. All the information needed to run a server is loaded onto the RAM and the more there is, the more your server will be able to handle without pr
Reset your Multicraft Password
Change Your Multicraft Password If you ever forget or lose your password for the Multicraft Control Panel, or you just want to change it, you can do so very easily within the Client Area on the GGServers website yourself, without having to contact support. Here’s what to do: Reset your Multicraft Password: Login in your Billing Area at https://ggservers.com Select your Currently Service. !(https://storage.crisp.chat/users/helpdesk/website/ba33bb39ceb6d800/selectingproduct_kefe
Cancel Your Service
We’re sorry to see you leave! If there is anything we can do to change your mind, please let us know. If you wish to cancel your service, please follow these instructions: Login into your GGServers account Click “Services” on the menu. Then click “My Services”. Click on the service that you wish to cancel. Click “Request Cancellation”. Select “Immediate” or “End of Billing Cycle”.
Getting Started! - Accessing your Server Control Panel
Have you just bought a server and it is completely lost or don't know how to find your control panel or the server's IP as well? So then this article must help you on!
Cancel your PayPal Subscription
In this instruction article, we are going to show you how to cancel a PayPal Automatic Payment Subscription. To cancel your subscription, you will first need to log into the PayPal account that the subscription was set up under. (This is not something you can do from the GGServers client area, you must go to the PayPal website to login.) Once you have logged into your paypal account, you will open your PayPal Profile by clicking the gear in the top right corner of the page. On your
Why my server is Pending?
We have a several addons available for purchase. This article will give you a quick description of each addon, what they do, and how you can add them to your account. Dedicated IP A dedicated IP is an IP address that does not need a port number. For instance, instead of using the IP 18.104.22.1680:28846, if you purchased the Dedicated IP addon, you would use 22.214.171.1240. You can use the dedicated IP addon on your minecraft server, or even your Domain. The cost of this addon can be as l
The Difference Between Standard & Premium
The difference between Standard & Premium plans is mainly that our Premium plans offer better hardware in the forms of faster RAM and a faster CPU clock speed. Premium plans also offer our Standard plan addons for free, such as a MySQL database & unlimited player slots. Additionally, you can also select to host your server in any location we offer with a Premium plan! You can see the exact technical specifications below:
Free Trial Plan FAQ
1. How long does the free trial last? The free trial plan lasts for 7 days. The server may be suspended a few hours earlier or later depending on what time of day you created the server. 2. What happens after the trial expires? After the trial expires, your server will be suspended for 5 days. After the 5 days is up, the server and all of its files will be deleted. If you’d like to