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Articles pertaining to your client account or billing.
How to Upgrade Your Service
This article will show you how to properly upgrade your server. If you bought a server to test plugins, to build, or to start a small server and you are in need of a little or a lot more speed and potential for your server, then upgrading is the smart move. ${youtube}[How To Upgrade or Downgrade Your Server](07_p5BacFtw
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Reset your Multicraft Password
Change Your Multicraft Password If you ever forget or lose your password for the Multicraft Control Panel, or you just want to change it, you can do so very easily within the Client Area on the GGServers website yourself, without having to contact support. Here’s what to do: Reset your Multicraft Password: Login in your Billing Area at https://ggservers.com Select your Currently Service.  Once you have logged into your paypal account, you will open your PayPal Profile by clicking the gear in the top right corner of the page. On your
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Pending Service
Why my server is Pending?
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Cancel Your Service
We’re sorry to see you leave! If there is anything we can do to change your mind, please let us know. If you wish to cancel your service, please follow these instructions: Login into your GGServers account Click “Services” on the menu. Then click “My Services”. Click on the service that you wish to cancel. Click “Request Cancellation”. Select “Immediate” or “End of Billing Cycle”.
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The Difference Between Standard & Premium
This guide will show you the differences between our standard plans and the premium ones. 💰 Price Differences 💰 Here you can find th
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Adding Addons
We have a several addons available for purchase. This article will give you a quick description of each addon, what they do, and how you can add them to your account. 💠 Dedicated IP A dedicated IP is an IP address that does not need a port number. For instance, instead of using the IP 123.45.67.890:28846, if you purchased the Dedicated IP addon, you would use 123.45.67.890. You can use the dedicated IP addon on your minecraft server, or even your Domain. The cost of this addon can be
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How To Open a Support Ticket
This guide will show how to properly open a support ticket. The live chat is for just for general or sales questions, our main technical and billing support is done via the ticket system. ❓ How To Open a Ticket ❓ To open a support ticket just go [here](https://ggservers
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Reset your Billing Area password
How to reset your billing password.
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How To Buy a Minecraft Server
(Script of the video is below) Hello! This is Josh. Today, we’re going to look at how to get a Minecraft server on GGServers. If you liked this video, give it a thumbs up and let me know what tutorial you would like to see next in the comments below. Subscribe and hit the bell icon to be notified whenever we release a new video. Go to ggservers.com. Click “View Pricing”. Chose the plan you want, then click “Select Location”. In this case
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How to Find and Manage My Credit Balance
This guide will show you how to properly find your credit balance into your Billing Account. ❓ What is The Credit Balance ❓ The credit balance is the sum assigned to your account that you can use only for future purchases with us. You can either add credit yourself to your balance from your Credit Card of PayPal, either receive it as compensation in certain cases. ➕ How to Add Credit ➕ To add credit to your Credit Balance you need to: Log in to your Billing Account/ Client
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