GGServers Knowledge Base

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• How to Upgrade or Downgrade Your Service

  This article will show you how to properly upgrade or downgrade your server. If you bought a server to test plugins, to build, or to start a small server and you are in need of a little or a lot more speed and potential for your server, then upgrading is the smart move.Very popular

• How to Reset Your Multicraft Password

  This article will show you how to change your Multicraft password.Very popular

• Getting Started! - How to Access and Use Your Multicraft Panel

  Have you just bought a server and it is completely lost or don't know how to find your control panel or the server's IP as well? So then this article must help you on!Very popular

• How to Cancel Your PayPal Subscription

  This article will show you how to properly cancel your PayPal automatic subscription.Very popular

• Pending Service

  Why my server is Pending?Popular

• How to Cancel Your Service

  This guide will show you how to cancel your service.Some readers

• The Difference Between Standard & Premium

  This guide will show you the differences between our standard plans and the premium ones. 💰 Price Differences 💰 Here you can find thSome readers

• How To Open a Support Ticket

  This guide will show how to properly open a support ticket. The live chat is for just for general or sales questions, our main technical and billing support is done via the ticket system. ❓ How To Open a Ticket ❓ To open a support ticket just go [here](https://ggserversSome readers

• Adding Addons

  We have a several addons available for purchase. This article will give you a quick description of each addon, what they do, and how you can add them to your account. 💠 Dedicated IP A dedicated IP is an IP address that does not need a port number. For instance, instead of using the IP 123.45.67.890:28846, if you purchased the Dedicated IP addon, you would use 123.45.67.890. You can use the dedicated IP addon on your minecraft server, or even your Domain. The cost of this addon can beFew readers

• How to Reset Your Billing Area password

  This guide will show you how to properly change your billing account password.Few readers

• How To Buy a Minecraft Server

  Today, we’re going to look at how to get a Minecraft server on GGServers. First you’ll need to go to http://ggservers.com/ and click “View Pricing”. Choose the plan you want. The higher tiers will allow you to have more players, mods and plugins. ![](https://storage.crisp.chat/users/helpdesk/website/ba33bb39ceb6dFew readers

• How to Find and Manage My Credit Balance

  This guide will show you how to properly find your credit balance into your Billing Account. ❓ What is The Credit Balance ❓ The credit balance is the sum assigned to your account that you can use only for future purchases with us. You can either add credit yourself to your balance from your Credit Card of PayPal, either receive it as compensation in certain cases. ➕ How to Add Credit ➕ To add credit to your Credit Balance you need to: Log in to your Billing Account/ ClientFew readers