Articles on: GGServers / Billing

How to Cancel Your PayPal Subscription

This article will show you how to properly cancel your PayPal automatic subscription.

Please note that if you cancel your service with us without also canceling the PayPal subscription yourself, from your PayPal account, you will still be charged. We cannot remove the subscription from our end as it was set from your personal PayPal account which we do not have access to.

❌ How to Cancel the Subscription ❌

To cancel your subscription you need to:

To cancel your subscription, you will first need to log into the PayPal account that the subscription was set up under. (This is not something you can do from the GGServers client area, you must go to the PayPal website to login.) Once you have logged into your PayPal account, you will open your PayPal Profile by clicking the gear in the top right corner of the page.

On your profile, click on the “Payments” tab. Under “Manage Upcoming Payments”, you need to click on Preapproved Payments.

On the Preapproved Payments page you will see a list of all Preapproved Payments and subscriptions set up under that PayPal account. Under the Merchant heading, you will need to find the subscription labeled as GGServers Ltd. and click on the name.

On this subscription page under subscription details click the cancel button. (Circled below in blue.)

A dialog should come up and ask you to confirm that you want to cancel the subscription and you will click Cancel profile to confirm.

At this point you have canceled your PayPal subscription and a dialog will confirm this at the top of the page.

If you wish, you can find all your subscriptions here:

If you have any billing-related issues regarding your server please contact us on live chat or via the ticket system.

❕ Useful Links ❕

- How to Upgrade Your Service
- Cancel Your Service
- The Difference Between Standard & Premium

Updated on: 07/01/2021

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