FileZilla is a free FTP software program. This amazing software allows you to transfer files from your local computer to your server. It's simple and fast.

There are currently two FileZilla versions available to download:

FileZilla Server
FileZilla Client.


FileZilla Client is the correct software program that you have to download and install to access your server files properly.

Please don't download and install Filezilla Server, this is the wrong version and won't work for your needs.


⚠ Important Notes ⚠

Please note that if you have any issues using FileZilla you can try WinSCP or Cyberduck as an alternative. Here is our guide for using WinSCP and here is our guide for using Cyberduck.

Both FileZilla and Cyberduck have versions for Windows and MAC.
Be sure to download and install in your PC FileZilla Client, not the server version.

Also, you need to use Filezilla for uploading and downloading files as the Multicraft FTP has limitations on download/upload of files.




📻 Downloading and Installing FileZilla Client 📻

You will need to first download and install the FileZilla client into your PC.




In order to download and install FileZilla Client please do the following:

Click here and download FileZilla Client.




Install it into your PC by double-clicking on the file you downloaded.


🔄 Connecting via FileZilla Client 🔄

After installing FileZilla, you will need to connect it to your server in order to be able to upload or download files.




To connect to your server you just need to:

Login into your Multicraft panel here.

You can use the article Getting Started! - Accessing your Server Control Panel to access your server control panel.


Click on Files and then click on FTP File Access.




On this page you'll be able to see your FTP Credentials, which you must use on FileZilla.




Copy those credentials from Multicraft and paste them into the appropriate fields on FileZilla.



Note that in the password field you need to use your Multicraft password.


Click on Quickconnect !

Accept any certificates that may pop-up during this process. To get the program to remember this preference, tick the box that says "Always trust" and the program won't ask you to confirm this again.

Now you just connected via FileZilla to your server and you are able to upload or download files.


If you find any issues using FileZilla please feel free to contact us on live chat or via the ticket system.


❕ Useful Links ❕

- How to Change Your Server Type and Version
- How to Install Any Server Type (Clean Installation)
- How to: Access Your Minecraft Server Files Via FTP
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