Log into your Multicraft Control Panel.
Make sure you’re on your servers page. On the left hand side of your Control Panel click ‘Console’.
In the text box above the console, type: ‘op <username>’. (*)
Either click the ‘Send’ button located to the right of the text box, or press the ‘Enter’ key on your keyboard.

Example Usage: ‘op ggservers’

Should you make changes to who has OP permissions on your server, please use the /deop <username> command. This command can be executed by any OP player in game and it can also be executed via the console.

Feel free to open a ticket in your client area if you need any assistance.
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